SysAid experienced a minor incident on March 12, 2026, lasting 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Mar 12, 2026, 07:09 PM UTC
Our team has identified a service disruption / performance degradation, we are currently investigating and will update accordingly. You can visit the following page for ongoing updates: [SysAid’s Cloud Status Page](https://www.sysaid.com/support/cloud-status) Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions. Sincerely, The SysAid Team.
- monitoring Mar 12, 2026, 07:18 PM UTC
We implemented a fix and are currently monitoring the result..
- resolved Mar 12, 2026, 07:24 PM UTC
This incident has been resolved..