SysAid incident
Service disruptions / Incoming Email Integration
SysAid experienced a minor incident on July 6, 2026, lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 06, 2026, 04:10 PM UTC
We are currently investigating this incident..
- monitoring Jul 06, 2026, 04:26 PM UTC
We implemented a fix and are currently monitoring the result..
- resolved Jul 06, 2026, 06:02 PM UTC
This incident has been resolved..