Syncrofy experienced a notice incident on May 18, 2016, lasting 8h 16m. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled May 18, 2016, 03:17 PM UTC
We will be performing regular maintenance to improve Syncrofy performance and reliability today at 6 pm EST. The Syncrofy web application and document processing will remain available throughout this maintenance, however some users may experience slow performance. We will send regular updates on the progress of the maintenance .
- scheduled May 18, 2016, 09:00 PM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress May 18, 2016, 10:18 PM UTC
We have begun our planned maintenance.
- monitoring May 18, 2016, 11:02 PM UTC
We have completed our planned maintenance and are verifying system integrity.
- completed May 18, 2016, 11:34 PM UTC
We have verified system integrity and everything is functioning properly. The maintenance is complete and as planned there were no side effects to document processing or application access.