Syncrofy experienced a minor incident on December 30, 2021 affecting Web application, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 30, 2021, 01:56 PM UTC
We are currently experiencing higher-than-normal data volumes and this could cause some minor slow-downs in the processing times, as well as responsiveness of Syncrofy. There is no loss in data, and processing is still occurring. We will provide periodic updates.
- monitoring Dec 31, 2021, 01:18 PM UTC
The recovery from higher-than-normal data volumes continues. There could still be some minor slow-downs in the processing times, as well as responsiveness of Syncrofy. There is no loss in data, and processing is still occurring. We will provide periodic updates.
- resolved Dec 31, 2021, 05:41 PM UTC
Syncrofy has caught up with the higher than normal data volumes, and processing has returned to normal.