Syncrofy experienced a notice incident on June 30, 2022 affecting Web application, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Web application
Update timeline
- monitoring Jun 30, 2022, 06:48 PM UTC
Syncrofy is currently experiencing a minor lag. Customers could experience a delay in processing or correlation. We expect the system to be caught up quickly, and will send an update once the system is back to normal operations.
- resolved Jun 30, 2022, 07:33 PM UTC
As of 3:15 PM EST, Syncrofy is caught up and operating normally. Customers still experiencing issues should contact COE through their regular support channels. Thank you