Syncrofy incident

Minor Processing Lag

Notice Resolved View vendor source →

Syncrofy experienced a notice incident on October 21, 2022 affecting Web application, lasting 6h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2022, 06:23 PM UTC
Resolved
Oct 22, 2022, 01:05 AM UTC
Duration
6h 41m
Detected by Pingoru
Oct 21, 2022, 06:23 PM UTC

Affected components

Web application

Update timeline

  1. monitoring Oct 21, 2022, 06:23 PM UTC

    There may be some slowness in items populating in Global Search as we work through the remaining lag. We will be sure to send out the all clear as soon as things are confirmed to working as expected again. Thank you.

  2. resolved Oct 22, 2022, 01:05 AM UTC

    Syncrofy is caught up and operating normally. Customers still experiencing issues should contact COE through their regular support channels. Thank you