Syncrofy incident

Syncrofy performance degradation

Notice Resolved View vendor source →

Syncrofy experienced a notice incident on October 26, 2022 affecting Web application, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2022, 07:44 PM UTC
Resolved
Oct 26, 2022, 09:15 PM UTC
Duration
1h 31m
Detected by Pingoru
Oct 26, 2022, 07:44 PM UTC

Affected components

Web application

Update timeline

  1. identified Oct 26, 2022, 07:44 PM UTC

    Syncrofy is currently experiencing a performance degradation especially around user interface functionality such as filters, widgets or pages. The Syncrofy team is working diligently to resolve the issue as soon as possible. No data is at risk during this time. Communication will be sent out once the issue is resolved. Thank you for your patience.

  2. resolved Oct 26, 2022, 09:15 PM UTC

    Syncrofy is now performing as expected. If you continue to experience issues, please contact CoEnterprise support through regular channels. Thank you.