Syncrofy incident

Minor Processing Lag

Minor Resolved View vendor source →

Syncrofy experienced a minor incident on November 7, 2022 affecting Web application, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2022, 01:03 PM UTC
Resolved
Nov 07, 2022, 04:36 PM UTC
Duration
3h 33m
Detected by Pingoru
Nov 07, 2022, 01:03 PM UTC

Affected components

Web application

Update timeline

  1. monitoring Nov 07, 2022, 01:03 PM UTC

    Syncrofy is currently experiencing a minor lag. Customers could experience a delay in processing or correlation. We will send out an update once the system is back to normal operations!

  2. resolved Nov 07, 2022, 04:36 PM UTC

    Syncrofy is caught up and operating normally. Customers still experiencing issues should contact COE through their regular support channels. Thank you!