Syncrofy incident

Syncrofy 1.0 degraded performance

Minor Resolved View vendor source →

Syncrofy experienced a minor incident on June 5, 2023 affecting Web application, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2023, 02:14 PM UTC
Resolved
Jun 08, 2023, 12:40 PM UTC
Duration
2d 22h
Detected by Pingoru
Jun 05, 2023, 02:14 PM UTC

Affected components

Web application

Update timeline

  1. identified Jun 05, 2023, 02:14 PM UTC

    Syncrofy 1.0 is currently experiencing degraded system performance. We are working to correct the issue. There is no data loss. Further communication will be sent as the issue is resolved.

  2. identified Jun 08, 2023, 12:39 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 08, 2023, 12:40 PM UTC

    Syncrofy 1.0 is now performing as expected. If you continue to experience issues, please contact CoEnterprise support through the regular channels.