Syncrofy incident

Syncrofy UI / Performance issues

Notice Resolved View vendor source →

Syncrofy experienced a notice incident on August 17, 2023 affecting Web application, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2023, 03:33 PM UTC
Resolved
Aug 17, 2023, 04:36 PM UTC
Duration
1h 3m
Detected by Pingoru
Aug 17, 2023, 03:33 PM UTC

Affected components

Web application

Update timeline

  1. investigating Aug 17, 2023, 03:33 PM UTC

    Syncrofy is currently experiencing a performance degradation especially around user interface functionality such as filters, searching, widgets, or pages. The Syncrofy team is working diligently to resolve the issue as soon as possible. No data is at risk during this time. Communication will be sent out once the issue is resolved. Thank you for your patience.

  2. resolved Aug 17, 2023, 04:36 PM UTC

    Syncrofy is now performing as expected. If you continue to experience issues, please contact CoEnterprise support through regular channels. Thank you.