Syncrofy experienced a minor incident on September 22, 2025 affecting Web application, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Web application
Update timeline
- investigating Sep 22, 2025, 02:43 PM UTC
The Team has identified a delay in Document Processing. We are actively investigating and will be sure to post regular updates until resolved. Thank you for your patience on this matter.
- resolved Sep 22, 2025, 03:13 PM UTC
The incident has been resolved. The processing lag has cleared and all documents should be present in the system at this time. If you encounter any issues or have any questions, please don't hesitate to open a support ticket through the standard channels and we'll be sure to get back to you!