Syncplicity incident

Desktop Clients Service Performance Issue

Notice Resolved View vendor source →

Syncplicity experienced a notice incident on February 19, 2020, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2020, 07:30 AM UTC
Resolved
Feb 19, 2020, 08:23 AM UTC
Duration
52m
Detected by Pingoru
Feb 19, 2020, 07:30 AM UTC

Update timeline

  1. investigating Feb 19, 2020, 07:30 AM UTC

    Currently the Desktop Clients Service is experiencing higher than normal response times. End users and administrators may experience page loading delays or timeouts. The Syncplicity team is actively monitoring the services and investigating the issue and will send an update as soon as the problem is resolved

  2. resolved Feb 19, 2020, 08:23 AM UTC

    The service's normal operation was restored.