Syncplicity incident

Partial loss of service functionality or response time degradation for some clients in US ROL this weekend

Minor Resolved View vendor source →

Syncplicity experienced a minor incident on August 29, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2021, 03:00 PM UTC
Resolved
Aug 29, 2021, 03:00 PM UTC
Duration
—
Detected by Pingoru
Aug 29, 2021, 03:00 PM UTC

Update timeline

  1. resolved Aug 29, 2021, 03:19 PM UTC

    For the past 24 hours, some Syncplicity users may have experienced file upload \ download issues, file \ folder creation or sharing processes interruptions. This happened due to an minor incident on the service side, and at the moment, the problem has been resolved. We will continue to monitor the situation closely over the next 4 hours as the service may slow down for some users, but we do not expect any loss of functionality.