Syncplicity incident

API Gateway Service Disruption

Major Resolved View vendor source →

Syncplicity experienced a major incident on October 19, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2021, 08:00 PM UTC
Resolved
Oct 19, 2021, 08:00 PM UTC
Duration
—
Detected by Pingoru
Oct 19, 2021, 08:00 PM UTC

Update timeline

  1. resolved Oct 19, 2021, 11:25 PM UTC

    For preparations for new API version deployment, we inadvertently caused a reboot on API gateway nodes. We identified the problem and all services are restored. This only affected API Gateway users.