Syncplicity experienced a notice incident on May 5, 2020 affecting EU MySite Web Content, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
EU MySite Web Content
Update timeline
- investigating May 05, 2020, 09:18 PM UTC
Currently, the MY.eu.syncplicity.com site is experiencing functionality issues. End-users and administrators may experience partial My site functionality loss. The Syncplicity team is actively monitoring the services and investigating the issue and will send an update as soon as the problem is resolved
- identified May 05, 2020, 09:23 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 05, 2020, 09:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 05, 2020, 09:43 PM UTC
This incident has been resolved.