Syncplicity incident

[ROL US] Desktop Clients Service and Web Site Service Performance Issue

Notice Resolved View vendor source →

Syncplicity experienced a notice incident on December 16, 2020 affecting US Desktop Clients Service and US MySite Web Content and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2020, 08:00 AM UTC
Resolved
Dec 16, 2020, 09:00 AM UTC
Duration
59m
Detected by Pingoru
Dec 16, 2020, 08:00 AM UTC

Affected components

US Desktop Clients ServiceUS MySite Web ContentUS Mobile Clients

Update timeline

  1. investigating Dec 16, 2020, 08:51 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 16, 2020, 08:52 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 16, 2020, 09:58 AM UTC

    This incident has been resolved.