Syncplicity incident

[ROL US] API Service Performance Issue

Notice Resolved View vendor source →

Syncplicity experienced a notice incident on January 27, 2021 affecting US API Gateway and US API Developer, lasting 14h 28m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2021, 09:00 AM UTC
Resolved
Jan 27, 2021, 11:28 PM UTC
Duration
14h 28m
Detected by Pingoru
Jan 27, 2021, 09:00 AM UTC

Affected components

US API GatewayUS API Developer

Update timeline

  1. investigating Jan 27, 2021, 06:01 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 27, 2021, 06:17 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 27, 2021, 08:09 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jan 27, 2021, 11:28 PM UTC

    This incident has been resolved.