Syncplicity experienced a notice incident on June 10, 2021 affecting EU Desktop Clients Service and EU MySite Web Content and 1 more component, lasting 10h 14m. The incident has been resolved; the full update timeline is below.
Affected components
EU Desktop Clients ServiceEU MySite Web ContentEU Cloud File StorageEU API GatewayEU API DeveloperEU DASEU Mobile Clients
Update timeline
- identified Jun 10, 2021, 09:02 PM UTC
An issue with our service provider may impact service performance or availability for some users. We are actively working on the issue.
- monitoring Jun 11, 2021, 12:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 11, 2021, 07:16 AM UTC
This incident has been resolved.