Syncplicity incident

US API Gateway Service Disruption

Major Resolved View vendor source →

Syncplicity experienced a major incident on November 15, 2021 affecting US API Gateway, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2021, 03:15 AM UTC
Resolved
Nov 15, 2021, 03:43 AM UTC
Duration
28m
Detected by Pingoru
Nov 15, 2021, 03:15 AM UTC

Affected components

US API Gateway

Update timeline

  1. investigating Nov 15, 2021, 03:15 AM UTC

    We are currently investigating the issue.

  2. identified Nov 15, 2021, 03:39 AM UTC

    The issue has been identified and a fix has been implemented.

  3. monitoring Nov 15, 2021, 03:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 15, 2021, 03:43 AM UTC

    This incident has been resolved.