Syncplicity incident

Desktop Clients Service and Cloud Storage Connector Service Performance Issue

Notice Resolved View vendor source →

Syncplicity experienced a notice incident on March 15, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2022, 01:30 PM UTC
Resolved
Mar 15, 2022, 01:30 PM UTC
Duration
—
Detected by Pingoru
Mar 15, 2022, 01:30 PM UTC

Update timeline

  1. resolved Mar 15, 2022, 05:07 PM UTC

    Today, March 15th, from 1:38 PM UTC till 2:42 PM UTC the Desktop Clients Service and the Cloud Storage Connector Service were experiencing higher than normal response times, caused by some components' partial outage. End-users and administrators were experiencing page loading delays or timeouts. The issue was localized and resolved. The Syncplicity team is investigating the issue and will send an update as soon as the root cause will be defined.