SynchroNet Outage History

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SynchroNet had 1 outage in the last 2 years totaling 7h 53m of downtime, averaging 0 incidents per month.

There was 1 SynchroNet outage since April 4, 2025 totaling 7h 53m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.synchronet.com

Critical April 4, 2025

Click Web Access Degraded

Detected by Pingoru
Apr 04, 2025, 12:00 PM UTC
Resolved
Apr 04, 2025, 07:53 PM UTC
Duration
7h 53m
Affected: API
Timeline · 4 updates
  1. investigating Apr 04, 2025, 04:16 PM UTC

    We have detected an issue with CLICK Production that results in intermittent loss in access to the web portal. We are currently investigating the issue with our development team and working to solve it with priority.

  2. identified Apr 04, 2025, 04:19 PM UTC

    We have noticed a reduction in errors and are working towards resolution. We will work on a Root Cause Analysis and provide details when complete.

  3. monitoring Apr 04, 2025, 05:17 PM UTC

    We have pushed a fix to production and are monitoring the health of the service.

  4. resolved Apr 04, 2025, 07:53 PM UTC

    The service health has stabilized, and web portal access has been restored.

Read the full incident report →