SynchroNet incident

AWS WorkSpaces Data Sync Issues

Major Resolved View vendor source →

SynchroNet experienced a major incident on April 1, 2021 affecting API and Dashboard, lasting 9h 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2021, 04:09 PM UTC
Resolved
Apr 02, 2021, 01:57 AM UTC
Duration
9h 48m
Detected by Pingoru
Apr 01, 2021, 04:09 PM UTC

Affected components

APIDashboard

Update timeline

  1. identified Apr 01, 2021, 04:09 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 02, 2021, 01:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2021, 01:57 AM UTC

    This incident has been resolved.