Swyftx experienced a minor incident on June 23, 2023 affecting Create Account, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Create Account
Update timeline
- investigating Jun 23, 2023, 06:19 AM UTC
An issue has been identified with our authentication service which is preventing users from logging in on the Swyftx App. We expect this issue will be moved to Monitoring with a fix applied shortly. Our development team is addressing this issue as a matter of priority and we appreciate your understanding.
- identified Jun 23, 2023, 06:25 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 23, 2023, 06:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 23, 2023, 09:42 AM UTC
This incident has been resolved.