Swyftx experienced a major incident on July 17, 2023 affecting Crypto Withdrawals, lasting 2h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Crypto Withdrawals
Update timeline
- investigating Jul 17, 2023, 01:03 AM UTC
Our team has identified an issue affecting the processing of Crypto withdrawals off the platform. Our team is currently investigating the cause of this matter and are working to bring withdrawals back online, as soon as is safely possible. We appreciate your patience and understanding.
- identified Jul 17, 2023, 01:43 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 17, 2023, 01:47 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2023, 03:29 AM UTC
This incident has been resolved.