Swyftx experienced a minor incident on December 14, 2023 affecting Trading Website - trade.swyftx.com, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Trading Website - trade.swyftx.com
Update timeline
- investigating Dec 14, 2023, 04:10 AM UTC
We are aware of an issue currently causing user balances and transactions to not display in some accounts, please note this is a display issue only and your balances are safe. Our development team is currently investigating this issue and are working on a fix with highest priority. We appreciate your patience and understanding and will provide an update on this situation shortly.
- identified Dec 14, 2023, 04:10 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 14, 2023, 04:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 14, 2023, 05:56 AM UTC
This incident has been resolved.