Swyftx incident

Crypto Withdrawal issue

Major Resolved View vendor source →

Swyftx experienced a major incident on December 14, 2023 affecting Crypto Withdrawals, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2023, 08:21 AM UTC
Resolved
Dec 14, 2023, 09:36 AM UTC
Duration
1h 14m
Detected by Pingoru
Dec 14, 2023, 08:21 AM UTC

Affected components

Crypto Withdrawals

Update timeline

  1. investigating Dec 14, 2023, 08:21 AM UTC

    Our team has identified an issue affecting the processing of Crypto withdrawals off the platform. Our team is currently investigating the cause of this matter and are working to bring withdrawals back online, as soon as is safely possible. We appreciate your patience and understanding.

  2. resolved Dec 14, 2023, 09:36 AM UTC

    This incident has been resolved.