Swyftx incident

Prices Not Updating & Orders Reverting to USDT

Notice Resolved View vendor source →

Swyftx experienced a notice incident on March 8, 2024 affecting Trading Website - trade.swyftx.com, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2024, 03:45 PM UTC
Resolved
Mar 08, 2024, 05:00 PM UTC
Duration
1h 15m
Detected by Pingoru
Mar 08, 2024, 03:45 PM UTC

Affected components

Trading Website - trade.swyftx.com

Update timeline

  1. investigating Mar 08, 2024, 04:38 PM UTC

    We are aware of an issue where orders may have reverted to USDT and prices are not updating. Our development team is working on resolving the issue promptly and reverting funds back. We will provide an update as soon as possible. Thank you for your patience.

  2. investigating Mar 08, 2024, 04:40 PM UTC

    This issue has been resolved, and the Development Team is working on reverting orders. We will provide an update as soon as possible.

  3. monitoring Mar 08, 2024, 04:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 08, 2024, 09:06 PM UTC

    This incident has been resolved. If you are still experiencing issues, please reach out via our Live Chat.