Swyftx experienced a minor incident on March 15, 2024 affecting Trading Website - trade.swyftx.com, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Trading Website - trade.swyftx.com
Update timeline
- investigating Mar 15, 2024, 04:32 AM UTC
We are aware of an issue where some orders may be failing and showing as being due to insufficient balances and reverting to USDT. Our development team is working on resolving the issue promptly and reverting funds back. We will provide an update as soon as possible. Thank you for your patience.
- identified Mar 15, 2024, 04:50 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 15, 2024, 05:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 15, 2024, 07:09 AM UTC
This incident has been resolved.