Swyftx incident

LiveChat Slowness & Loading Error

Notice Resolved View vendor source →

Swyftx experienced a notice incident on May 29, 2024, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2024, 04:09 PM UTC
Resolved
May 29, 2024, 05:31 PM UTC
Duration
1h 21m
Detected by Pingoru
May 29, 2024, 04:09 PM UTC

Update timeline

  1. identified May 29, 2024, 04:09 PM UTC

    Our upstream provider Intercom has reported problems loading the LiveChat function. The Swyftx platform and trading functions are not impacted. We are continuing to monitor the situation.

  2. monitoring May 29, 2024, 04:33 PM UTC

    Intercom's services are recovering at this time. We are continuing to Monitor the issue.

  3. resolved May 29, 2024, 05:31 PM UTC

    This incident has been resolved.