Swyftx experienced a critical incident on September 15, 2024 affecting Crypto Withdrawals, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Crypto Withdrawals
Update timeline
- investigating Sep 15, 2024, 04:24 AM UTC
We have identified an issue affecting the processing of Crypto withdrawals off the platform. Our team is currently investigating the cause of this matter and are working to bring withdrawals back online, as soon as is safely possible. We appreciate your patience and understanding.
- identified Sep 15, 2024, 04:35 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 15, 2024, 05:18 AM UTC
This incident has been resolved.