SwimTopia experienced a minor incident on April 25, 2026 affecting Email processing and Background data processing, lasting 3h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 25, 2026, 04:14 PM UTC
We are currently investigating background task performance issues that may cause degraded performance with certain actions like meet merging, file imports, email sending, etc.
- investigating Apr 25, 2026, 04:52 PM UTC
Some performance has recovered and new tasks should be processing normally, but we are still investigating the root cause.
- monitoring Apr 25, 2026, 05:13 PM UTC
We have identified the likely cause and are working on a long-term fix. Performance has returned to normal levels, and we are continuing to monitor for now.
- monitoring Apr 25, 2026, 05:40 PM UTC
We have deployed a fix and will continue to monitor systems.
- monitoring Apr 25, 2026, 07:41 PM UTC
We are continuing to monitor for any further issues.
- monitoring Apr 25, 2026, 07:42 PM UTC
Normal operations have been restored and monitoring is complete.
- monitoring Apr 25, 2026, 07:42 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 25, 2026, 07:44 PM UTC
This incident has been resolved.