Meet Maestro performance issues

Update timeline

1. investigating May 02, 2026, 04:35 PM UTC

   We are investigating reports of issues with Meet Maestro performing slowly for various actions like transferring times, updating scores, etc. In some cases these actions are timing out.

2. identified May 02, 2026, 04:49 PM UTC

   We have identified the issue and are currently testing a fix.

3. monitoring May 02, 2026, 04:59 PM UTC

   We have deployed a fix and performance appears to be returning to normal levels. We are continuing to monitor for now.

4. monitoring May 02, 2026, 05:13 PM UTC

   Performance appears to be stabilized. We are continuing to look into a few reports of data saving issues in Maestro that may not be directly related to the performance issue and related fix we just rolled out.

5. resolved May 02, 2026, 05:45 PM UTC

   We believe the Meet Maestro Performance issues are resolved. If customers are still experiencing issues, we suggest refreshing the browser or quit/relaunch the Meet Maestro desktop to reset. It is possible the earlier errors require a restart of Meet Maestro to resolve.