Swell incident

API degraded service

Minor Resolved View vendor source →

Swell experienced a minor incident on March 26, 2024, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2024, 10:17 AM UTC
Resolved
Mar 26, 2024, 11:08 AM UTC
Duration
50m
Detected by Pingoru
Mar 26, 2024, 10:17 AM UTC

Update timeline

  1. investigating Mar 26, 2024, 10:17 AM UTC

    We’re receiving reports that there’s an issue with the performance of Swell's API. We’re investigating this issue.

  2. resolved Mar 26, 2024, 04:46 PM UTC

    The problem was identified as originating from a degraded service provided by a third-party vendor, MongoDB. They reported an incident that led to delays in cluster operations. As of now, services have stabilized, and the system is functioning as anticipated.