Swell incident

API services degraded performance

Minor Resolved View vendor source →

Swell experienced a minor incident on May 17, 2024 affecting Backend API and Frontend API, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2024, 12:19 PM UTC
Resolved
May 17, 2024, 01:53 PM UTC
Duration
1h 34m
Detected by Pingoru
May 17, 2024, 12:19 PM UTC

Affected components

Backend APIFrontend API

Update timeline

  1. investigating May 17, 2024, 12:19 PM UTC

    We are currently investigating an issue impacting the performance of our API service. We will provide updates as soon as they become available.

  2. investigating May 17, 2024, 12:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 17, 2024, 12:34 PM UTC

    The cause has been identified, and systems are stabilizing. We will continue to monitor the situation.

  4. resolved May 17, 2024, 01:53 PM UTC

    This incident has been resolved.