Swell experienced a notice incident on August 10, 2024 affecting Hosted Checkout, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Hosted Checkout
Update timeline
- investigating Aug 10, 2024, 10:13 PM UTC
We are aware of an issue affecting the Swell hosted checkout where it is locking up during entering address details. Our engineers are actively investigating the issue. As more information becomes available we will provide further updates.
- investigating Aug 10, 2024, 10:49 PM UTC
Our engineers continue to investigate the issue
- monitoring Aug 10, 2024, 11:12 PM UTC
The issue has been identified and a fix put in place. Our team will continue to monitor
- resolved Aug 10, 2024, 11:53 PM UTC
This incident has been resolved.