Swell incident

Frontend API degraded service

Notice Resolved View vendor source →

Swell experienced a notice incident on August 17, 2024 affecting Frontend API, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2024, 12:52 AM UTC
Resolved
Aug 17, 2024, 04:51 AM UTC
Duration
3h 58m
Detected by Pingoru
Aug 17, 2024, 12:52 AM UTC

Affected components

Frontend API

Update timeline

  1. investigating Aug 17, 2024, 12:52 AM UTC

    We are currently experiencing degraded performance with the frontend API. Our engineers are actively investigating the issue.

  2. monitoring Aug 17, 2024, 01:55 AM UTC

    Services have stabilized. We will continue to monitor.

  3. investigating Aug 17, 2024, 02:03 AM UTC

    We continue to see degraded service with the frontend API in some instances. Our engineers are investigating.

  4. resolved Aug 17, 2024, 04:51 AM UTC

    This incident has been resolved.