Swell incident

Notifications not sending

Notice Resolved View vendor source →

Swell experienced a notice incident on September 6, 2024, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2024, 09:54 PM UTC
Resolved
Sep 06, 2024, 11:26 PM UTC
Duration
1h 32m
Detected by Pingoru
Sep 06, 2024, 09:54 PM UTC

Update timeline

  1. identified Sep 06, 2024, 09:54 PM UTC

    We have identified an issue affecting notifications in some accounts, preventing full processing. Our engineers are actively working on a solution, and we will provide updates as they become available.

  2. monitoring Sep 06, 2024, 10:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 06, 2024, 11:26 PM UTC

    This incident has been resolved.