Swell experienced a major incident on March 7, 2025 affecting Backend API and Frontend API, lasting 2h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Backend APIFrontend API
Update timeline
- investigating Mar 07, 2025, 01:10 AM UTC
The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
- investigating Mar 07, 2025, 01:32 AM UTC
We are aware of an issue causing intermittent outages with our APIs. Our team is actively investigating and working to resolve the issue. We will provide updates as soon as more information becomes available. Thank you for your patience.
- monitoring Mar 07, 2025, 02:45 AM UTC
We have identified a potential cause of the intermittent API outages and applied a fix. We will continue to monitor closely to ensure stability returns to normal.
- resolved Mar 07, 2025, 03:46 AM UTC
This incident has been resolved.