Swell incident

Experiencing degraded service

Notice Resolved View vendor source →

Swell experienced a notice incident on February 20, 2026 affecting Backend API, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2026, 07:20 AM UTC
Resolved
Feb 20, 2026, 11:39 AM UTC
Duration
4h 18m
Detected by Pingoru
Feb 20, 2026, 07:20 AM UTC

Affected components

Backend API

Update timeline

  1. investigating Feb 20, 2026, 07:20 AM UTC

    The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.

  2. resolved Feb 20, 2026, 11:39 AM UTC

    Our backend was not able to connect to cloud database provider, it was shortly resolved