Swell incident

Experiencing degraded service

Notice Resolved View vendor source →

Swell experienced a notice incident on February 26, 2026 affecting Backend API, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 08:57 AM UTC
Resolved
Feb 26, 2026, 09:57 AM UTC
Duration
1h
Detected by Pingoru
Feb 26, 2026, 08:57 AM UTC

Affected components

Backend API

Update timeline

  1. investigating Feb 26, 2026, 08:57 AM UTC

    The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.

  2. identified Feb 26, 2026, 09:17 AM UTC

    We are upscaling our cloud DB to prevent this issue in future

  3. resolved Feb 26, 2026, 09:57 AM UTC

    We have upscaled our database to handle larger amount of data