Swell experienced a notice incident on February 26, 2026 affecting Backend API, lasting 9h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Backend API
Update timeline
- investigating Feb 26, 2026, 12:16 PM UTC
The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
- identified Feb 26, 2026, 05:33 PM UTC
We have identified posible root cause of the DB connection issue, working on fix
- resolved Feb 26, 2026, 09:50 PM UTC
A fix has been implemented, and system performance has recovered from the degraded state. Our team will continue to monitor to ensure stability and address any further issues.