Swell incident

Experiencing degraded service

Notice Resolved View vendor source →

Swell experienced a notice incident on April 16, 2026 affecting Backend API, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 02:44 PM UTC
Resolved
Apr 16, 2026, 04:27 PM UTC
Duration
1h 42m
Detected by Pingoru
Apr 16, 2026, 02:44 PM UTC

Affected components

Backend API

Update timeline

  1. investigating Apr 16, 2026, 02:44 PM UTC

    The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.

  2. monitoring Apr 16, 2026, 02:59 PM UTC

    Issue was caused by misconfiguration during our deployment, Fix already applied, we are monitoring situation

  3. resolved Apr 16, 2026, 04:27 PM UTC

    After deploying the fix, everything looks working as expected