SweetHawk experienced a major incident on May 8, 2026 affecting App server (new platform), lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
App server (new platform)
Update timeline
- investigating May 08, 2026, 02:03 AM UTC
Apps are currently not working due to our Redis server being unavailable. We are working on the issue. Apologies for the service interruption.
- resolved May 08, 2026, 02:14 AM UTC
We have now rebuilt our cache server cluster and are bringing things back online. We will continue to monitor but if you notice anything out of the ordinary please email [email protected].