Swank incident

March 5, 2024 Planned Maintenance

Maintenance Resolved View vendor source →

Swank performed scheduled maintenance on February 7, 2024 affecting Service Updates, lasting 4m. The full update timeline is below.

Started
Feb 07, 2024, 10:08 PM UTC
Resolved
Feb 07, 2024, 10:12 PM UTC
Duration
4m
Detected by Pingoru
Feb 07, 2024, 10:08 PM UTC

Affected components

Service Updates

Update timeline

  1. investigating Feb 07, 2024, 10:12 PM UTC

    We would like to inform you that we have scheduled a maintenance window on March 5, 2024, from 8:00 AM to 9:00 AM CST . During this time, we will be performing essential infrastructure upgrades that will improve our license server services. During this maintenance, our services will be utilizing our backup infrastructure. Most customers should not be impacted. However, if your network is not permitting our failover location of IP: 20.221.242.164, customer disruption may occur. We appreciate your understanding and cooperation as we work to improve our systems. If you have any questions or require further information, please feel free to reach out to our support team.