Swank incident

March 26, Planned Maintenance

Swank is currently experiencing a major incident affecting Service Updates, which began 793d ago. The vendor's full update timeline is below.

Started
Mar 15, 2024, 01:46 PM UTC
Resolved
Ongoing
Duration
● 792d 12h
Detected by Pingoru
Mar 15, 2024, 01:46 PM UTC

Affected components

Service Updates

Update timeline

  1. investigating Mar 15, 2024, 01:46 PM UTC

    We would like to inform you that we have scheduled a new maintenance window. During this time, we will be performing critical infrastructure maintenance impacting ALL connected streaming related products. WHEN: March 26, 2024, from 8:00 AM to 10:00 AM CST. IMPACT: During this maintenance, our services will be utilizing our backup infrastructure. Most customers should not be impacted. However, if your network is not permitting our failover location of IP: 20.221.242.164, customer disruption may occur. We appreciate your understanding and cooperation as we work to improve our systems. Please subscribe (click Follow) to our Service Updates article to always receive the latest communications: https://swankmp.zendesk.com/hc/en-us/sections/23299581513876-Swank-Service-Updates If you have any questions or require further information, please feel free to reach out to our support