- Detected by Pingoru
- Aug 18, 2026, 08:33 AM UTC
- Resolved
- Aug 18, 2026, 09:36 AM UTC
- Duration
- 1h 2m
Affected: WebhooksVerification Results
Timeline · 3 updates
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identified Aug 18, 2026, 08:33 AM UTC
We’ve identified an issue currently affecting webhooks and verification results. Our engineering team is prioritising this incident and is continuing to investigate. We’ll share updates as soon as more information becomes available or as we narrow down the cause. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
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monitoring Aug 18, 2026, 09:13 AM UTC
The issues causing delays have now been resolved. We will continue to monitor the affected components to ensure everything is operating as intended. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
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resolved Aug 18, 2026, 09:36 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 08:02 AM UTC
- Resolved
- Aug 18, 2026, 04:30 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Aug 18, 2026, 08:02 AM UTC
Between 06:18–06:35 AM CEST, some users may have experienced intermittent 502 errors on app.swaggerhub.com; the issue was caused by an unexpected traffic spike, resolved automatically, and no data loss occurred.
Read the full incident report →
- Detected by Pingoru
- Aug 13, 2026, 01:02 AM UTC
- Resolved
- Aug 13, 2026, 01:35 AM UTC
- Duration
- 33m
Affected: Verification ResultsCan-I-DeployPact publication and retrieval
Timeline · 2 updates
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identified Aug 13, 2026, 01:02 AM UTC
We’ve identified an issue currently affecting some customers ability to publish and run can I deploy. Our engineering team is prioritising this incident and is continuing to investigate. We’ll share updates as soon as more information becomes available or as we narrow down the cause. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
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resolved Aug 13, 2026, 01:35 AM UTC
We have resolved the issues. It is our goal to provide the highest level of uptime and reliability so we can consistently serve our customers. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 03:23 PM UTC
- Resolved
- Aug 11, 2026, 04:56 PM UTC
- Duration
- 1h 32m
Affected: Web Application
Timeline · 3 updates
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investigating Aug 11, 2026, 03:23 PM UTC
We are currently investigating an issue preventing users from using Swagger Studio. We apologize for the inconvenience.
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monitoring Aug 11, 2026, 04:13 PM UTC
A fix has been implemented and the system is available again. Team is closely monitoring the system
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resolved Aug 11, 2026, 04:56 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 07, 2026, 11:29 AM UTC
- Resolved
- Aug 07, 2026, 01:17 PM UTC
- Duration
- 1h 48m
Affected: Web Application
Timeline · 2 updates
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investigating Aug 07, 2026, 11:29 AM UTC
We are currently investigating reports of SwaggerHub API editor pages failing to load. Some customers may experience prolonged load times followed by an error message.
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resolved Aug 07, 2026, 01:17 PM UTC
The incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 14, 2026, 05:20 AM UTC
- Resolved
- Jul 14, 2026, 11:16 PM UTC
- Duration
- 17h 55m
Affected: User InterfacePactFlow Authentication
Timeline · 3 updates
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investigating Jul 14, 2026, 05:20 AM UTC
We are currently experiencing issues with one of our regions, which can result in connection to the User Interface being dropped, or unable to authenticate. Our team is aware of the problem and is working to resolve it as quickly as possible. Further updates will be provided as more information becomes available. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
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monitoring Jul 14, 2026, 06:04 AM UTC
The issues causing inability to access to PactFlow UI in certain region has now been resolved. We will continue to monitor the affected components to ensure everything is operating as intended. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
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resolved Jul 14, 2026, 11:16 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 08, 2026, 11:19 PM UTC
- Resolved
- Jul 09, 2026, 11:27 PM UTC
- Duration
- 1d
Affected: Pact publication and retrieval
Timeline · 2 updates
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monitoring Jul 08, 2026, 11:19 PM UTC
The issues causing errors when publishing contracts to PactFlow have now been resolved. We will continue to monitor the affected components to ensure everything is operating as intended. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
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resolved Jul 09, 2026, 11:27 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 08, 2026, 11:30 PM UTC
- Resolved
- Jun 27, 2026, 01:51 AM UTC
- Duration
- 18d 2h
Affected: Verification ResultsDeployments & ReleasesCan-I-DeployPact publication and retrieval
Timeline · 3 updates
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investigating Jun 08, 2026, 11:30 PM UTC
We are aware that some customers are experiencing intermittent 403 errors when accessing Swagger Contract Testing from GitHub Actions runners. We are currently investigating the cause. Retrying the failed step typically succeeds in the meantime. We will provide an update as the situation progresses.
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monitoring Jun 11, 2026, 11:53 PM UTC
We are actively working with our upstream providers to resolve this issue. In the meantime, if you are experiencing this problem, please report it to the Microsoft Security Response Center (MSRC) at https://msrc.microsoft.com/report/. Additional reports help raise visibility and may assist in expediting the investigation and resolution. We will continue working with our providers on our side and will share further updates as they become available.
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resolved Jun 27, 2026, 01:51 AM UTC
We worked with our providers/vendors to implement a solution and the issue has now been resolved. If you are still experiencing 403 errors, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
Read the full incident report →
- Detected by Pingoru
- Dec 22, 2025, 08:38 AM UTC
- Resolved
- Dec 22, 2025, 11:24 AM UTC
- Duration
- 2h 45m
Affected: Web Application
Timeline · 3 updates
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investigating Dec 22, 2025, 08:38 AM UTC
We are currently investigating an issue preventing users from using Swagger Studio. We apologize for the inconvenience.
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monitoring Dec 22, 2025, 09:37 AM UTC
System is operational again. Team is still actively monitoring the environment to ensure platform stability.
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resolved Dec 22, 2025, 11:24 AM UTC
This incident has been resolved.
Read the full incident report →
Critical November 26, 2025 - Detected by Pingoru
- Nov 26, 2025, 05:41 PM UTC
- Resolved
- Nov 26, 2025, 06:19 PM UTC
- Duration
- 38m
Affected: Web Application
Timeline · 2 updates
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investigating Nov 26, 2025, 05:41 PM UTC
We are investigating an issue affecting the Swagger Explore web application.
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resolved Nov 26, 2025, 06:19 PM UTC
This incident has been resolved.
Read the full incident report →
Critical November 18, 2025 - Detected by Pingoru
- Nov 18, 2025, 02:08 PM UTC
- Resolved
- Nov 18, 2025, 04:54 PM UTC
- Duration
- 2h 45m
Affected: Web Application
Timeline · 3 updates
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investigating Nov 18, 2025, 02:08 PM UTC
We are aware and are investigating an ongoing issue affecting custom domains.
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monitoring Nov 18, 2025, 02:46 PM UTC
Accounts using Custom Domains were impacted by the global Cloudflare outage, which is now recovering gradually. We'll continue to monitor the restoration progress, though there may be intermittent issues as the fixes propagate across the Cloudflare network.
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resolved Nov 18, 2025, 04:54 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 13, 2025, 09:56 AM UTC
- Resolved
- Nov 13, 2025, 05:39 PM UTC
- Duration
- 7h 42m
Affected: Web ApplicationWeb ApplicationWeb ApplicationSecrets ManagementAPI MockingAPIWebhooksUser InterfaceVerification ResultsToken ManagementAccount and Subscription managementBeta customersEmailDeployments & ReleasesCan-I-DeployBi-directional contractsPact publication and retrievalUser and role managementPactFlow AuthenticationSAML FederationGoogle AuthenticationGithub Authentication
Timeline · 3 updates
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investigating Nov 13, 2025, 09:56 AM UTC
We are currently experiencing intermittent degraded performance across API Hub products. We are aware of this and are investigating it at this time. We apologize for any inconvenience this may cause you, and we will post an update when we know more.
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identified Nov 13, 2025, 10:57 AM UTC
We have identified the issue and implemented a hotfix. Initial results indicate improved performance. Our team continues to monitor the situation and is working toward full remediation and permanent resolution.
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resolved Nov 13, 2025, 05:39 PM UTC
Following the hotfix implementation, the issue has been resolved. Our team continues to closely monitor the environment to ensure system stability
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 07:53 AM UTC
- Resolved
- Oct 20, 2025, 09:49 AM UTC
- Duration
- 1h 55m
Affected: Web ApplicationWeb ApplicationWeb ApplicationAPI MockingAPIUser InterfacePaymentAccount and Subscription management
Timeline · 2 updates
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identified Oct 20, 2025, 07:53 AM UTC
We are currently experiencing an unexpected outage affecting API Hub. Our support team is actively working to identify the issue and restore full functionality as soon as possible.
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resolved Oct 20, 2025, 09:49 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 21, 2025, 06:26 PM UTC
- Resolved
- Aug 21, 2025, 07:59 PM UTC
- Duration
- 1h 33m
Affected: Web ApplicationWeb ApplicationWeb Application
Timeline · 4 updates
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investigating Aug 21, 2025, 06:26 PM UTC
We are currently investigating problems preventing users being unable to login to API Hub.
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investigating Aug 21, 2025, 07:01 PM UTC
We are continuing to investigate this issue.
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identified Aug 21, 2025, 07:51 PM UTC
We've identified the issue and a fix is being applied. We thank you for your patience.
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resolved Aug 21, 2025, 07:59 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 22, 2025, 12:51 PM UTC
- Resolved
- Jul 22, 2025, 01:18 PM UTC
- Duration
- 27m
Affected: Web ApplicationAPI
Timeline · 4 updates
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investigating Jul 22, 2025, 12:51 PM UTC
We are currently investigating an issue preventing users from using SwaggerHub Portal. We apologize for the inconvenience.
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identified Jul 22, 2025, 01:13 PM UTC
A fix has been released.
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monitoring Jul 22, 2025, 01:13 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 22, 2025, 01:18 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 15, 2025, 04:28 PM UTC
- Resolved
- May 15, 2025, 05:30 PM UTC
- Duration
- 1h 1m
Affected: Web ApplicationWeb Application
Timeline · 3 updates
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investigating May 15, 2025, 04:28 PM UTC
We are currently experiencing issues with API Hub that affects Branding and HaloAI. We apologize for the inconvenience.
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investigating May 15, 2025, 04:28 PM UTC
We are continuing to investigate this issue.
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resolved May 15, 2025, 05:30 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 28, 2025, 11:17 AM UTC
- Resolved
- Mar 28, 2025, 11:33 AM UTC
- Duration
- 16m
Affected: Web Application
Timeline · 2 updates
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investigating Mar 28, 2025, 11:17 AM UTC
We are currently investigating an issue affecting user management.
-
resolved Mar 28, 2025, 11:33 AM UTC
This incident has been resolved.
Read the full incident report →
Critical September 11, 2024 - Detected by Pingoru
- Sep 11, 2024, 12:48 AM UTC
- Resolved
- Sep 11, 2024, 01:07 AM UTC
- Duration
- 18m
Affected: API Mocking
Timeline · 2 updates
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investigating Sep 11, 2024, 12:48 AM UTC
We are aware of an issue affecting our users ability to use the API Mock feature. We are currently investigating. We apologize for any inconvenience this may cause you, and we will post an update when we know more.
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resolved Sep 11, 2024, 01:07 AM UTC
This incident has been resolved.
Read the full incident report →
