Swagger incident
Issues in connecting to the Pactflow UI in certain regions
Swagger experienced a major incident on July 14, 2026 affecting User Interface and PactFlow Authentication, lasting 17h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 14, 2026, 05:20 AM UTC
We are currently experiencing issues with one of our regions, which can result in connection to the User Interface being dropped, or unable to authenticate. Our team is aware of the problem and is working to resolve it as quickly as possible. Further updates will be provided as more information becomes available. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
- monitoring Jul 14, 2026, 06:04 AM UTC
The issues causing inability to access to PactFlow UI in certain region has now been resolved. We will continue to monitor the affected components to ensure everything is operating as intended. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
- resolved Jul 14, 2026, 11:16 PM UTC
This incident has been resolved.