pingoru pingoru Suzy had 7 outages in the last 2 years totaling 15h 51m of downtime, averaging 0.3 incidents per month.
There were 7 Suzy outages since March 18, 2025 totaling 15h 51m of downtime. Each is summarised below. Incident details, duration, and resolution information.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
Between May 11 and May 26, 2026, a subset of studies experienced delayed fielding and slower-than-normal response collection. Affected customers may have seen studies require multiple launch attempts, response counts lag behind expected sample, or dashboard totals not match. No respondent data was lost. Every response that was received was preserved and has since been processed, and all studies are fielding and reporting normally.
Cloudflare is experiencing an internal service degradation. Some services may be intermittently impacted. We are focused on restoring service
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are experiencing an outage with Suzy Global and the source is being investigated
This incident has been resolved.
Microsoft is having an issue with a node failure on our instance, they are investigating and working with their product team to resolve. We are experiencing intermittent latency on our metrics but no errors or platform outage at this time.
We have resolved the Azure triggered performance issue. Metrics show the platform is healthy.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.