SupplyPoint experienced a notice incident on September 14, 2021 affecting US Sync Web Site and US Portal Web Site, lasting 4h 52m. The incident has been resolved; the full update timeline is below.
Affected components
US Sync Web SiteUS Portal Web Site
Update timeline
- investigating Sep 14, 2021, 02:13 PM UTC
It was believed that the previous issue had been resolved. We are still looking into the issue.
- investigating Sep 14, 2021, 04:49 PM UTC
We believe that the issue likely relates to our HA device synchronization. The sites is operational at the moment in a reduced availability mode.
- monitoring Sep 14, 2021, 05:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 14, 2021, 07:06 PM UTC
This incident has been resolved.