SupplyPoint incident

Sync site SSL certificate expiration

Notice Resolved View vendor source →

SupplyPoint experienced a notice incident on January 1, 2022, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 01, 2022, 02:49 PM UTC
Resolved
Jan 01, 2022, 04:51 PM UTC
Duration
2h 2m
Detected by Pingoru
Jan 01, 2022, 02:49 PM UTC

Update timeline

  1. resolved Jan 01, 2022, 05:11 PM UTC

    At 14:49 UTC today the SSL certificate for spssync.net expired prior to being updated as scheduled. This resulted in certificate warnings for the site from 14:49 to 16:51 today before it was corrected. Users of the site would have received certificate warning messages while automated tools would have reported failures to connect to the site. A root cause analysis is being conducted to determine why the certificate update did not take place as scheduled.